General Terms and Conditions:

Our Guarantee:
An unopened product can be returned within 30 days of purchase - no questions asked (this excludes trampolines, enclosures, rebounders).  The purchase price of the product (less a 25% restocking fee) - excluding shipping (to/from) - will be refunded upon receipt of the product in its original factory condition.  All returns must be authorized by jumpright.com and shipped to a designated location (Clark & Associates, 704 Main Street, Garland, Texas 75040 or another designated location).  Email about opened and used products that you want to return.  Product that has been authorized to be returned will be subject to a 25% restocking charge.

Rectangle Trampolines have a special return policy.

Pricing, Typographical Errors and Specialty Phone Orders:
Our prices are subject to change without prior notice.  Clark & Associates (jumpright.com) does not hold any responsibilities and is not obligated to fulfill orders with incorrect pricing or product specifications due to typographical or special discount calculation errors. We shall have the right to cancel or refuse any such order without liability.

Stock Availability
Merchandise advertised is generally in stock. Should we become oversold due to any unpredicted reason, Clark & Associates will not be held accountable for fulfillment of these requests.  We will try to keep each customer informed of outages that are not posted on our site.  The customer will be given the opportunity to cancel their unshipped order and obtaining a full refund.  On posted back orders the customer can order and the charge is their reservation for first come first shipped product when it arrives at the warehouse.

Cancellations, Returns, Restocking, Used Product
We try to ship all orders as fast as possible.  If you decide to cancel an order and notify us that you want to cancel an order we will attempt to cancel that order.  If the order has shipped; then it is now your responsibility to return it to our designated return address.  You are still responsible for shipping both ways and we will not issue a credit until we have the item in our possession and it is inspected and deemed in its original unused condition.  All returns (except rectangle trampolines) within 30 days of customer receipt will be subject to a 25% restocking fee.  Products that are used cannot be returned for credit.

All Products are warranted by their manufacturer.
Direct manufacturer warranty valid only in the United States.